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FAQs

How do I enter a discount code at Checkout?

On selecting to 'Checkout' you will be taken to a secure form where you may select which payment method you would like to use. This is the first step in the checkout process. After entering your preferred payment method details and selecting to continue you will be taken to the second step in the checkout process. At this point you may enter the code. Your transaction will not be processed until the second step of the checkout process has been completed and confirmed. 

The PayPal form during Checkout is in Chinese. How do I change this to English?

In the top right corner of the form there is the option to change the language. Click on '繁體中文' with the arrow and a drop down will appear where you can select 'English'.

Size Guide
Measurement Chart

The below measurements are meant as a general guide, fitting may vary slightly per shoe.

EUR

US

UK

HEEL-TOE LENGTH (cm)

36

6

3.5

22.5

37

7

4

23.5

38

8

5

24.2

39

8.5

5.5

25

40

9

6

25.7

41

10

7

26.3

HOW TO MEASURE

To measure your feet, stand on a level floor with the back of your heels against a straight edge or wall.

1. FOOTH LENGTH

Measure your footh length by placing a ruler flat on the floor, straight alongside the inside of your foot, from your heel to your toes.

Place an object with a flat edge straight across your toes with the edge touching the tip of your longest toe. Take the measurement (in millimeters) from the ruler where the flat edge crosses. This is your foot length measurement.

2. SELECTING A SHOE

Our shoes are european sizing. They fit true to size so take your normal size. They are only available in full sizes so go down to the nearest whole size if you take a half size.